Get in touch: 020 3813 1113
THE AUTOBUZZ PLATFORM IS THE ONLY WAY TO BUILD COMPLETE REAL-TIME VISIBILITY ON ALL NEW AND USED CAR DEALS BETWEEN ORDER AND HANDOVER. THIS ENABLES SALES TEAMS TO IDENTIFY AT-RISK DEALS AND PROFITABLE UPSELL OPPORTUNITIES ALL TO DELIVER AN EXCEPTIONAL CUSTOMER EXPERIENCE
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Winner ‘Best New Product or Service’ 2023
IT Innovation of the Year (Website Innovation) 2023
TRUSTED BY:
CUSTOMER TESTIMONIALS
Sheraz Rashid
Operations Director
Steven Eagell
John O’Hanlon
Chief Executive Officer
Waylands Automotive
Jonathan Bischoff
Group Managing Director
The JCB Group
“Customer satisfaction is of paramount importance at Steven Eagell, so by creating a personalised WelcomeHub and continuing to communicate with customers throughout the order to handover period, we can enhance their Steven Eagell experience, by keeping them updated and enthusiastic about the arrival of their new car.”
“Our customers are at the heart of everything we do. Clear communication between order and handover enables us to share key information which helps both us, and the customer, in preparation for handover day.
“With some of the extended lead times we are seeing, this has been a great tool to keep in touch with our customers and ensure they feel communicated to not just when they order the car, but throughout their entire journey.”
“This business is always looking for new and unique ways to give the best in customer experience, and when I was introduced to AutoBuzz I immediately saw the benefit in being able to consistently communicate with customers while they wait but in a personalised, localised way.
Like any new piece of software we introduce we monitor it closely and ensure it is adding value and as we hoped and suspected customers have responded positively to it and our sales team have been able to access data in a section of the buying journey that hasn’t been available to them in the past.”