2 days ago2 minROBUST SALES PROCESSES ESSENTIAL TO HANDLE A ‘PUSH’ RETAIL AUTOMOTIVE MARKETWyatt was referring to the inevitable swing from ‘pull’ to ‘push’ and the need for retail businesses to be alert to new opportunities
Mar 52 minCAR-BUYERS SHOW INCREASING DEMAND TO SELF-SERVE IN THE ORDER TO DELIVERY GAPCar buyers are most likely to enquire about the likes of service plans, paint protection and accessories just 1.6 weeks after placing order
Feb 232 minNEW AUTOBUZZ FEATURE TO HANDLE COSTLY PART EXCHANGE ‘LEAKAGE’ BETWEEN ORDER AND DELIVERY Understanding the rate at which part-exchange vehicles are ‘leaked’ from new car deals is becoming an essential metric
Feb 72 minPAUSE ON GAP INSURANCE CREATES PRIME OPPORTUNITY TO DEVELOP NEW ADD-ON STRATEGYNo GAP insurance, a valuable contributor to car retailer profits for many years, leaves a potential void in revenue streams